Get a Price Quote For

Custom Cookie Cakes

Custom Cookie Cake FAQs 

Cookie Thickness: 

All of our cookie cakes are approximately 1" thick.   We believe this is the perfect cookie to icing ratio.  

Designs:

We require full creative freedom to design cookies based on your theme and color preferences.  We encourage inspiration photos and invitations for color and decor, but do not replicate other bakers' work or use copyrighted images without permission.

Packaging:

Unless otherwise requested, each cookie cake is packaged in a bakery box. Properly stored, cookie cakes will last 3 days at room temperature. Each cookie cake box is labeled with our business and allergen information. Additional packaging options like bows, tags, or your business/logo stickers are available upon request.  

Order Process:

After you submit an order inquiry, we will contact you within 1-2 business days to confirm our availability, the details of your order, and send you a quote. It is your responsibility to confirm or pass within 24 hours of receiving the quote. If accepted we will send you an invoice. Your order is not confirmed and we will not hold your date until payment is received. A 50% non-refundable retainer is require to hold your date and FULL payment is required two weeks prior to pickup. If full payment is not made your order may be canceled.   

Cancellations and Refunds

Up to 2 Weeks Before Event 

If you need to cancel your order up to two weeks prior to your event we will refund any payment received over the 50% non-refundable retainer fee.  You may use this 50% retainer toward a future order within 90 days. 

Within 2 Weeks of Event

Refunds will not be made within 2 weeks of your event.  The non-refundable retainer will be forfeited and credit will be given for remaining balance.  Credit must be used within 90 days.

See our refund policy for more information.

All sales are final. We want you to love your order, but if you are not satisfied with your order, all uneaten cookies must be returned within 24 hours to assess their condition and determine if a credit may be issued for a future order.

Allergens:

Our cookies are made in a home kitchen and may contain allergens such as eggs, nuts, soy, peanuts, milk, and wheat. Cross contamination with nut products is a possibility.