PRIVACY policy

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Last Updated: 03/21/2025

This website is operated by Sweet BarNeau, LLC. Throughout the site, the terms “we”, “us” and “our” refer to Sweet BarNeau, LLC. Sweet BarNeau, LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

PURPOSE

This Privacy Policy describes how www.sweetbarneau.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: shared with our processor Wix.

Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor Wix.

Personal Information collected:

name, billing address, payment information (including credit card numbers, email address, and phone number.

MINORS

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

SHARING PERSONAL INFORMATION

we share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. for example:

We use Wix to power our online store. you can read more about how Wix uses your personal information on their website. www.wix.com
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

USING PERSONAL INFORMATION

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use cookies to optimize your experience on our Site and to provide our services.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

DO NOT TRACK

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

SMS SERVICES

Effective date: 03/21/2025

Introduction:

Sweet BarNeau, LLC. ("Sweet BarNeau”, "we”, "us”, or "our") is committed to protecting your privacy and providing a safe user experience. This Privacy Policy applies to our SMS (Short Message Service) notifications and any other services that refer to this Policy ("Services") within the United States. This policy outlines our handling practices and how we collect and use the Personal Information you provide during your interactions with us.

By using our Services, you acknowledge you have read and understood this privacy policy. If you do not agree with our policies and practices, your choice is not to use our Services.

Information We Collect

Mobile Phone Number: We collect your mobile number when you opt-in to receive SMS messages from us.

Communications: We store copies of your SMS communications with us, including date and time of exchange, your mobile number, and the content of the SMS message.

How We Use Your Information

We may use the information we collect for the following purposes:

Transactional Notifications: We may send you notifications concerning activity on your account, such as alerts, warnings, and confirmations.

Marketing Communications: With your consent, we may send promotional SMS messages about new products, special offers, or other information which we think you may find interesting.

Compliance and Enforcement: Comply with applicable laws, regulations, and legal processes as well as enforce our customer agreements and policies, and protect public and personal safety.

Opting Out of Receiving SMS Messages

You may opt-out of receiving promotional SMS messages from us at any time by replying STOP to any message we send. You may receive an additional SMS message confirming your decision to opt-out.

Protection of Your Information

We are committed to ensuring the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

Changes to This Privacy Policy

We may update this privacy policy periodically. We encourage you to periodically review this page for the latest information on our privacy practices. We will notify you of any significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating the privacy information on this page.

If you have questions about this policy, you can contact us through email at info@sweetbarneau.com.

Your use of our Services, and any disputes arising from it, are subject to this Privacy Policy as well as our Terms of Service and all of its dispute resolution provisions.

CONSENT

By using our Site you agree and consent to the conditions set out in this Privacy Policy; and the collection, use, and retention of the data listed in this Privacy Policy.

To Withdraw Consent

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@sweetbarneau.com

DISCLOSURE

We will not sell or share your data with other third parties, except in the following cases:

If the law requires it; if it is required for a legal proceeding; to prove or protect our legal rights; and to buyers or potential buyers of this company in the event that we seek to sell the company.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. This data is only accessible to our employees.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Even with every precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The internet as a whole can be insecure at times and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

QUESTIONS AND CONTACT INFORMATION

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data; or

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@sweetbarneau.com

COMPLAINTS

As noted above, if you would like to make a complaint, please contact us by e-mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://www.ftc.gov/